Independent Insurance • Benefits • Risk Management
(313) 395-8988info@essentialservicesusa.netSt. Clair Shores, MI
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Client Service Center

Service requests in one place.

Certificates, claims, policy changes, billing questions and document requests should be easy to find. Start with the request type below.

Existing clientsNeed help choosing?Call (313) 395-8988 or email info@essentialservicesusa.net.
Request CertificateCOI and certificate-holder requestsReport a ClaimStart a claim conversationPolicy ChangeVehicle, driver, address or coverage requestsBilling & DocumentsInvoices, payments and policy documents
Certificate Request

Certificate of Insurance

Provide the certificate holder, job or location details and any requested insurance wording.

Need to include a contract or sample certificate? After submitting this request, email the PDF, JPG or PNG separately to info@essentialservicesusa.net with the named insured in the subject line. Do not email Social Security numbers, payment-card data or medical records.
A certificate does not amend policy coverage. Endorsements or special wording may require carrier approval. Submitting this request does not bind or change coverage.
Claims

Report a Claim

Provide basic information so the agency can help route the claim to the appropriate carrier or claims contact.

For emergencies, contact the appropriate emergency service first. Do not submit Social Security numbers, payment-card data or medical records through this form. This form starts the claim conversation; it does not confirm coverage or acceptance of a claim.
Policy Service

Request a Policy Change

Use this for common updates such as vehicles, drivers, addresses, locations or coverage questions.

Submitting this request does not bind, alter, extend or confirm coverage. A requested change is not effective until confirmed by Essential Services and/or the insurance carrier.
Accounting & Documents

Billing or Document Request

Ask about invoices, payment documentation, policy copies, audit materials or other policy documents.

Please do not submit payment-card numbers, bank-account credentials, Social Security numbers or other highly sensitive information through this form.